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FAQs
How do I place my order?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
How long will it take to ship my order?
My tracking number isn’t working
I need help with a late order
What type of payments do you accept?
When will my card be charged?
How secure is my personal information?
Email: support@lonethread.com
US Warehouse: 3256 Alexander Avenue, San Francisco, CA 94108 USA
UK Business Office: 7 Coronation Road, Dephna House, Launchese #105, London, United Kingdom, NW10 7PQ
Support time: Mon–Sat: 9AM-5PM
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